5+ Complaint Letter Example for Bad Product – Sample, Template

Complaint Letter Example for Bad Product: Have you received a bad product? No worries, we have shared an impactful example of Complaint Letter Example for Bad Product here which will help you in resolving the issue at the earliest. Being a victim of bad services or products is something you don’t want to be. No one wants to waste their hard-earned money on a bad product or service. Keeping that into consideration, here we’ve shared many Complaint Letter Example for Bad Product samples with the assistance of which you’ll be to create a solid complaint letter.

There must be a feeling of anger and frustration. It’s advised to channelize that energy into writing an impactful complain letter which could resolve an issue. Writing a bad review for the business and supplying the message to your friends is not something you should focus on. Instead, consider writing a solid complaint letter which can yield great results.

The purpose behind writing Complaint Letter

  • The purpose behind writing a complaint letter is generally to get the defected item replaced or rectified.
  • You may want a refund.

If a product has a guarantee period then a company is liable to get it replaced or repair at the earliest. That’s why it’s recommended to write a complaint letter if your product has a guarantee period left.

Writing Tips for Bad Product Complaint Letter

Here are a few tips which must be kept into consideration while writing a complaint letter.

  • Mention the specifications of the item purchased along with the date of purchase and warranty.
  • Explain the problem you have faced with the product.
  • Mention if the problem is persistent or not.
  • If a product is on warranty then ask the concerned authority to get it replaced or repair at the earliest.
  • You may be angry but that should not reflect in your writing.
  • Use a formal way of addressing this situation.

Sample 1: Complaint Letter Example for Bad Product

Dear Sir/Madam,

Recently, I brought a {mention item with specifications} from your online website {www.website.com} on {mention the date}. The product has a warranty of {mention duration}.

The product was delivered to me on {mention date} and your representative has made the entire setup.

On {mention date}, I have faced an issue {mention the problem you have faced with the product}. I thought it was a one time issue, but the problem persists.

Since the product is on warranty. I request you to please get it replaced as soon as possible. All the required documents are enclosed with the letter.

Please look into this matter. I’m hoping for immediate action.

Thanking You

{Your Name}

 

Sample 2: Complaint Letter for Bad Product Example

From,

Rohan Manchanda
467, Alpha Street
Las Vegas

To,

Johannas D’souze
Manager
Downtown Stores
Vine Street
Las Vegas

25th July 2019

Dear Mr. Johannas,

I purchased a 10-liter capacity Water Dispenser from your XYZ store on 10th June 2019 for a price of $300. I have received the product on 11th June 2019 and your representative has set it up. A product has a warranty of three years.

On 1st July 2019, I’ve noticed that water is dripping from the dispenser and the cooling is not enough. I’ve called your support, they immediately send a technician who made some repair, but the problem resumes the next day and still persists.

Since the product is on warranty, so I would request you to kindly replace it with a fully-serviceable one at the earliest. A copy of purchase receipt and warranty card is enclosed along with the letter.

Please look into this matter and get it resolved at the earliest.

Thanking You

____________

Rohan Manchanda

Template 1:

Complaint Letter Example for Bad Product, Complaint Letter for Bad Product Sample

 

Template 2

Complaint Letter Example for Bad Product, Complaint Letter for Bad Product Sample

Use any Complaint Letter Example for Bad Product sample and template from here to make your own letter. Download a free sample from here and then make changes in it as per your need or requirement. Making a complaint letter could yield a great result if you know the correct way of writing it. Keep checking this site for more useful templates.

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